Expedition fees are available for deliveries in France. Orders are processed and dispatched within a maximum of five working days by La Poste. All the articles can be the subject of an exchange or a refund on the current season only present on the site Louvreuse. The customer has a period of fourteen working days from the date of receipt or withdrawal of the package. Non-personalized items may be subject to an exchange or a refund on the current season only present on the site Louvreuse. The customer has a period of fourteen working days from the date of receipt or withdrawal of the package. He must return the products in perfect condition to the following address: Louvreuse 14 rue Cler 75007 Paris. Under the provisions of Article L121-20-2 of the Consumer Code, objects made according to the specifications of the consumer or personalized at the request of the customer can not benefit from the right of withdrawal, and will not be returned or exchanged, except for the case where the guarantee of defects affecting the sold object is put in play and / or error on our part or personalization not in conformity with the request of the customer. The customer’s attention is attracted by the fact that these goods sold are made by craftsmen. Items returned damaged, damaged or soiled will not be taken back. Sale items will not be returned or exchanged. Return costs are the responsibility of the customer. For the foreigner, the customer must specify to the customs services that it is a “return for non-compliance”.